No matter what industry your business is in, you are going to need to learn to manage teams effectively. The fact is your employees make up one large team that should work together in harmony to improve your business.
And, within that large team, you should have smaller teams of individuals who work closely together to achieve specific goals. To work efficiently, those teams need good management. They need individual and group attention, and they need guidance to push them in the right direction.
Get to Know Your Team
First of all, it is absolutely essential that you get to know each member of your team. You do not have to become best friends with them by any means, but you do need to get to know their work habits and style. You need to understand what kind of supervision they need and what styles of management they react best to.
Getting to know the members of your team will help you delegate tasks properly, resolve conflicts when they arise, and find the best solutions for interpersonal challenges.
If you know that one team member prefers to check in after every task is complete while another prefers to be given the freedom to work through an entire project without regular check-ins and updates, you’ll know how to craft compromises that will work for both of them when they work together.
Be a Part of the Team
If you approach managing your team as if you are not a part of the team, you are going to have trouble. If, however, you roll your sleeves up and dive into challenges and projects with your team, then you will gain their trust and loyalty.
That doesn’t mean that you’ll have to take on every task that your team is assigned – you should still delegate and supervise – but it does mean that you shouldn’t be afraid to work closely with your team instead of simply telling them what to do and walking away.
Be a Diplomat
No matter how much effort you put into pairing the perfect members for your team, you are going to run into personal conflicts among them. This is inevitable, but it does not have to be a major problem. If two or more of your team members are having a conflict, invite them to meet with you. Listen to each side objectively and work with them to find a compromise that everyone can live with.
The more diplomatic you are in your approach to your team, the more effective your management will be. Remember, you want to do your best to ensure that no one walks away from a conflict feeling defeated. That kind of feeling will affect your team’s dynamic and productivity.
Whenever possible, try to show everyone involved that the decisions you’ve made are for the good of the team and the business and that they will result in a better work environment for everyone. The more approachable and communicative you are with your team, the easier this will be and the more effective you’ll be as a manager.